At BBWW Scentique, we aim to deliver your favorite perfumes quickly and securely, whether you’re in the UAE or anywhere around the world. Please review our shipping policy below for details.

1. Shipping Within the UAE

Delivery Time: 1–3 business days (depending on your location).

Shipping Charges: Free or minimal, displayed at checkout.

Tracking: Once your order is dispatched, you will receive a tracking number via email or SMS.

2. International Shipping

Delivery Time: 5–10 business days (varies by country and customs clearance).

Shipping Charges: Calculated at checkout based on destination and order size.

Tracking: All international orders include reliable tracking for peace of mind.

3. Customs & Duties

International customers are responsible for any customs duties, taxes, or import fees charged by their local authorities. BBWW Scentique is not responsible for delays caused by customs processes.

4. Order Processing Time

Orders are processed within 24–48 hours after confirmation.

You will receive an email confirmation with order details once your package is dispatched.

5. Delays

While we work with trusted courier partners, unexpected delays may occur due to weather, customs, or logistical issues. We will do our best to keep you informed in such cases.

6. Missing or Damaged Packages

If your order is lost or arrives damaged, please contact our support team immediately with your order details. We’ll resolve the issue promptly with a replacement or refund.

Need Help?

For questions about shipping, delivery, or tracking your order, please contact our customer support team—we’re always happy to assist.